Global CRM (customer relationship management) revenue grew 12.5 percent last year to US$ 18 billion, a rate three times that of all enterprise software segments on average, as companies look to acquire more business and serve existing customers better, according to a new Gartner report.
Computerworld News
Tag Archives: Gartner
Gartner: Worldwide CRM revenue grew 12.5 percent in 2012
Posted by Gsurface
on April 29, 2013
No comments
2.4B computing devices to ship this year, Gartner says
Posted by Gsurface
on April 4, 2013
No comments
Almost 2.4 billion computers, tablets and cell phones will ship this year, according to estimates from Gartner.
Computerworld News
Gartner: Tablet Shipments To Grow 69.8% YoY To 197M Units In 2013, As PCs/Laptops Decline 7.3% To 315M Units
Posted by Gsurface
on April 4, 2013
No comments
Gartner has published its latest report with smart devices projections for smartphones, tablets, ultramobiles and PCs from 2012 to 2017. The numbers make unhappy reading for Microsoft — the company with the most to lose as old empire of the PC continues its slow decline, trumped by the price, simplicity and convenience of Android and iOS-powered mobile computing devices.
TechCrunch
Gartner: Global IT spending to rise 4.1% to $3.8 trillion in 2013
Posted by Gsurface
on March 28, 2013
No comments
Worldwide spending on IT products and services will grow 4.1 percent this year to roughly US$ 3.8 trillion, according to new forecast figures released by analyst firm Gartner.
Computerworld News
Oracle's storage business falters as market slows in Q4, says Gartner
Posted by Gsurface
on March 21, 2013
No comments
Oracle suffered the most as growth in the storage market continued to slow during the end of 2012. Hewlett-Packard, Dell and IBM also struggled while EMC emerged as the big winner.
Computerworld News
Gartner: CRM software top priority for IT spending in 2013-14
Posted by Gsurface
on March 5, 2013
No comments
CRM (customer relationship management) software will be the top priority for additional spending on enterprise applications around the world this year and next, according to newly released data from analyst firm Gartner.
Computerworld News
Cell phone sales dip globally, Gartner says
Posted by Gsurface
on February 13, 2013
No comments
Gartner’s report says mobile phone sales last year declined for the first time since 2009, but Apple and Samsung snagged the most market share. [Read more]
CNET News
Gartner: Social business efforts largely unsuccessful so far
Posted by Gsurface
on January 30, 2013
No comments
Many large companies are embracing internal social networks, but for the most part, they're not getting much good from them, according to analyst firm Gartner.
Computerworld News
Gartner sees ‘structural shift’ in PC market
Posted by Gsurface
on January 14, 2013
No comments
Gartner reports another bad quarter for global PC shipments, says we’re in the midst of a ‘structural shift’ in the industry.
Computerworld News
Gartner: PC sales continue to slide as tablets eat their lunch
Posted by Gsurface
on January 14, 2013
No comments
PC shipments are still heading the wrong way down the gadget freeway, according to Gartner, who thinks that we’re now consuming media mostly on tablets and just flitting over to the PC for grunt work. The survey outfit theorized that a single shared computer can often suffice for a family, with individuals getting their own tablet instead of a laptop or desktop for personal stuff — especially with compelling, inexpensive new entries like the Nexus 7. Gift-givers were less inclined to wrap up PCs this Christmas, and Windows 8 didn’t give them much of a boost either, according to the figures. The only companies with anything to celebrate during the period were Lenovo and Asus, who experienced 8.2 and 6.4 percent boosts respectively, reflecting another trend that competitors like HP and Dell will want to nip in the bud — and fast.
Filed under: Desktops, Laptops
Source: Gartner
Gartner: Cloud storage viable option, but proceed carefully
Posted by Gsurface
on January 3, 2013
No comments
Storing information in the public cloud from a growing market of vendors is a viable alternative to on-premise, traditional storage options for some use cases, research firm Gartner says.
Computerworld News
Gartner: Global IT Spend To Hit $3.7T In 2013, Up 4.2%; Devices Spend Growth Revised Down, Helped By Cheaper Android Tablets
Posted by Gsurface
on January 3, 2013
No comments
Analyst Gartner has increased its forecast for worldwide IT spending in 2013, revising its Q3 2012 figure up from 3.8 per cent growth to 4.2 per cent higher than last year’s figure. The analyst is now forecasting that worldwide IT spending will hit $ 3.7 trillion in 2013. Much of this spending increase is down to projected gains in the value of foreign currencies versus the dollar, said Gartner.
TechCrunch
Chip industry sags before expected 2013 comeback, says Gartner
Posted by Gsurface
on December 17, 2012
No comments
While Gartner Inc. now says that global semiconductor revenue has dipped 3% this year, the market is expected rebound in 2013.
Computerworld News
Worldwide server shipments rose in Q3, but revenue fell, Gartner says
Posted by Gsurface
on November 29, 2012
No comments
Worldwide server shipments went up in the third quarter of 2012, but revenue from those sales dropped due to economic uncertainty in some parts of the world, research firm Gartner said in a study released on Wednesday.
Computerworld News
Microsoft’s ‘big gamble’ with Windows 8 won’t pay off in the enterprise, says Gartner
Posted by Gsurface
on September 26, 2012
No comments
Microsoft is taking a “big gamble” with its new Windows 8, one that will see the operating system peak at just 20% to 25% of corporate PCs, Gartner analysts said today.
Computerworld News
Gartner Says Application Development Is a $9 Billion Industry
Posted by Gsurface
on August 26, 2012
No comments
CowboyRobot writes “Although not as lucrative as video games or movies, Gartner projects the software application development industry will pass the US$ 9 Billion mark this year. They credit ‘evolving software delivery models, new development methodologies, emerging mobile application development, and open source software.’ Also in the report is a projection that ‘mobile application development projects targeting smartphones and tablets will outnumber native PC projects by a ratio of 4:1 by 2015.’”
Read more of this story at Slashdot.
Gartner Buzzword Tracker Says “Cloud Computing” Still on Hype Wave
Posted by Gsurface
on August 18, 2012
No comments
If you’re sick of the term “cloud” to refer to pretty much anything on “the internet” and consider that phrase a symptom of useless MBA, PHB, PowerPoint talking points oozing where they don’t belong, sorry — you’ll probably have to endure it for a while yet. Nerval’s Lobster writes that Gartner’s 2012 Hype Cycle of Emerging Technologies says that “Cloud computing” (along with a few other terms, such as “Near Field Communication” and “media tablets”) is not just alive but growing.
“Gartner uses the report to monitor the rise, maturity and decline of certain terms and concepts, the better for corporate strategists and planners to predict how things will trend over the next few months or years. As part of the report, Gartner’s analysts have built a Hype Cycle which positions technologies on a graph tracing their rise, overexposure, inevitable fall, and eventual rehabilitation as quiet, productive, well-integrated, thoroughly un-buzz-worthy technologies. Right now, Gartner views hybrid cloud computing, Big Data, crowdsourcing, and the ‘Internet of Things’ as on the rise, while private cloud computing, social analytics and the Bring Your Own Device (BYOD) phenomenon are coasting at the Peak of Inflated Expectations.”
Read more of this story at Slashdot.
Mobile phone market shrinks; blame economy, iPhone 5, Gartner says
Posted by Gsurface
on August 14, 2012
No comments
Research company says worldwide sales of mobile phones declined 2.3 percent in second quarter amid “challenging economic environment” and hopes for fall’s device launches.
[Read more]
CNET News
Gartner: worldwide mobile phone sales dipped 2.3 percent while users wait for next iPhone
Posted by Gsurface
on August 14, 2012
No comments
Gartner is reporting that worldwide mobile phone sales this quarter dropped 2.3 percent as buyers postponed upgrades and held out for the next big thing. Of the 419 million units sold in the last three months, Samsung, Nokia and Apple unsurprisingly took the lion’s share of the sales, while ZTE and LG rounded out the top five. Overall, Android’s the most popular phone operating system, running 64.1 percent of all new handsets, while iOS phones came in second with 18.8 percent. If you feel like you need some more spreadsheets in your life, then read on for the full breakdown.
Filed under: Cellphones
Gartner: worldwide mobile phone sales dipped 2.3 percent while users wait for next iPhone originally appeared on Engadget on Tue, 14 Aug 2012 05:14:00 EDT. Please see our terms for use of feeds.
Permalink | | Email this | Comments
Engadget
Social Media Revenues To Reach $16.9B In 2012; Ads Remain Leading Driver At $8.8B, Predicts Gartner
Posted by Gsurface
on July 25, 2012
No comments
For those of you who get frustrated with the idea that in many social networks, you are not just a user but also a product, prepare to grit your teeth a bit more: a new forecast out from Gartner notes that advertising will remain the main way that social media services make money. The analysts predict that this year social media revenue will generate $ 16.9 billion in revenues, with more than half of that, $ 8.8 billion, to come from advertising. The estimates are coming out on the same day that social gaming giant Zynga is reporting earnings, and days before Facebook posts its results.
That $ 16.9 billion figure represents a rise of 43 percent over last year, when social media services like Facebook, Spotify, Twitter and more generated $ 11.8 billion in revenues. While sales will continue to grow at fast clip, however, Gartner notes that the user base of social media services, now numbering at over one billion users, will only grow at a “moderate pace.”
Gartner: Enterprise IT Spend Will Pass $3.6 Trillion In 2012, Cloud Investments Rise To $109B
Posted by Gsurface
on July 9, 2012
No comments
Gartner has updated its forecasts on IT spend worldwide: spend in areas like hardware, software, and IT services are going to drive total investment of $ 3.6 trillion into IT overall. Gartner calls that number “lackluster,” in that it’s only slightly higher than Gartner projected last month, and only three percent more than 2011′s $ 3.5 trillion figure. However, what’s noticeable is that we are continuing to see a strong appetite for cloud computing. It will reach $ 109 billion in 2012 and will almost double in value by 2016 to $ 209 billion.
The survey canvases activity from over 75 percent of Gartner’s Global 500 list of top companies, and the analysts say that factors that are hemming in growth include the eurozone crisis, a slowdown in China and a weaker-than-expected recovery in the U.S. — all ongoing issues for the world economy. ”There has been little change in either business confidence or consumer sentiment in the past quarter, so the short-term outlook is for continued caution in IT spending,” notes Richard Gordon, research vice president at Gartner, in the report.
Windows desktop destined for long slide to oblivion, says Gartner
Posted by Gsurface
on June 28, 2012
No comments
Microsoft will deemphasize the Windows desktop in future releases of its operating system as usage of traditional Windows applications falls to just 10% of users’ time by 2020, analysts said this week.
Computerworld News
Gartner: Over $172B In Mobile Payments In 2012; SMS, Web Most Popular Routes
Posted by Gsurface
on May 29, 2012
No comments
No, NFC still hasn’t come to the iPhone — or many other devices, for that matter. But this does not appear to be stopping the momentum in the world of mobile payments. Research out today from Gartner says that this year will see more than $ 171.5 billion in mobile payment transactions — a rise of over 60 percent on 2011′s $ 105.9 billion — with 212.2 million people (up 32 percent from 160.5m in 2011) using some form of mobile payment service. And what’s fuelling the rise? Despite the rise of smartphones, it’s legacy-based services like SMS and web-based transactions.
Longer term, Gartner believes that transactions will reach a volume of $ 617 billion by 2016 — with average growth slightly slowing down to around 42 percent — with 448 million users using such services.
Gartner: mobile phone sales fell two percent last quarter, Samsung confirmed as numero uno
Posted by Gsurface
on May 16, 2012
No comments
Gartner’s latest dispatch reveals a wobbly global trade in mobile phones. Although our love of smartphones continued to blossom, with sales of that subcategory up nearly 45 percent, it wasn’t enough to stave off a two percent overall decline compared to the same quarter in 2011. A total of 419.1 million handsets were sold, representing the first hiccup after nearly three years of growth and leading analysts to point fingers at a slow down in the Asia / Pacific region as well as a lack of product launches at the start of the year. Meanwhile, these figures also confirm what was already gleaned from IDC’s shipments data: Samsung has knocked Nokia off its 14-year-old perch to become the padrone of the mobile phone market, with a cut of over 20 percent. It also replaced Apple as the number one smartphone vendor, claiming ownership of almost half of that segment. Damn, it feels good to be a pebble.
Gartner: mobile phone sales fell two percent last quarter, Samsung confirmed as numero uno originally appeared on Engadget on Wed, 16 May 2012 05:23:00 EDT. Please see our terms for use of feeds.
Post PC Indeed: Gartner Says 2012 PC Shipments Will Only Grow 4.4% To 368M Units
Posted by Gsurface
on March 8, 2012
No comments
At yesterday’s Apple event, CEO Tim Cook ran through some big numbers that underscored just how strongly the iPad is pacing against PCs when it comes to consumer interest. Today, Gartner released some forecasts that underscore how that story is not set to change any time soon.
The analysts say that PC shipments are on track to grow by just 4.4 percent in 2012 — to 368 million units, as consumers continue to prioritize purchases of new tablets, and smartphones, ahead of buying new laptop or desktop computers. But at least this is a slight improvement on 2011, when Gartner said that shipments were essentially flat on 2010.
TechCrunch
Hard-drive shortage hits servers in Q4, Gartner says
Posted by Gsurface
on February 29, 2012
No comments
The growth in worldwide server shipments was slower than expected during the fourth quarter due to a shortage in the supply of hard drives, and the trend will continue into the first quarter this year, Gartner said in a study released on Thursday.
Computerworld News
Gartner: Apple’s iPhone Stole The Smartphone Show In Q4
Posted by Gsurface
on February 15, 2012
No comments
We’ve seen handset makers like HTC, LG and Nokia all warning of declines in smartphone sales. But if there is a slowdown affecting some, it’s not because people are not buying smartphones; it’s because they’re all buying iPhones.
Figures out from Gartner today say that smartphone sales totalled 149 million units in Q4 2011 — 47.3 percent higher than the same quarter a year ago, led by none other than Apple’s iPhone, which its analysts noted “saved” the smartphone market after two quarters of declining sales.
TechCrunch
Apple is biggest buyer of semiconductors, Gartner says
Posted by Gsurface
on January 24, 2012
No comments
Apple became the biggest buyer of semiconductors last year, ahead of Samsung Electronics and Hewlett-Packard, Gartner said on Tuesday.
Computerworld News
Gartner lowers global IT spending forecast for 2012
Posted by Gsurface
on January 5, 2012
No comments
Spending on tech products and services around the world is now expected to rise 3.7 percent from last year, a dip from Gartner’s prior forecase of 4.6 percent growth.
CNET News
Recent Comments