Tag Archives: Complaints

UK Cookie Consent Banners Draw Complaints

Posted by on December 20, 2012 No comments

nk497 writes “Earlier this year, the UK’s data watchdog the ICO started enforcing an EU rule that means websites must ask visitors before dropping cookies onto their computers. However, it was willing to accept “implied consent” — telling visitors that cookies are used on the site, and assuming they were fine with that if they keep using the site. That led to banners popping up on every major website, including the ICO’s site, warning users about cookies. Now, the ICO has revealed that many of the cookie-related complaints it’s received in the past six months are actually about those banners — and the law itself. The ICO said people “are unhappy with implied consent mechanisms, especially where cookies are placed immediately on entry to the site”, adding “a significant number of people also raised concerns about the new rules themselves and the effect of usability of websites.”"

Read more of this story at Slashdot.




Slashdot

States rebut RNC complaints about e-voting systems

Posted by on November 3, 2012 No comments

In a sign of increasing anxiety anxiety there is over the use of electronic voting machines, the Republican National Committee this week alleged problems with e-voting machines in six states that use them for early voting.
Computerworld News

Motorola scales back ITC case against Xbox, drops WiFi patent complaints

Posted by on October 26, 2012 No comments

Motorola scales back ITC case against Xbox, drops WiFi patent complaint

Since taking over Motorola Mobility, Google has started to rein in some of the manufacturer’s legal adventures. First, it struck a licensing deal with Apple in Germany, then it withdrew an ITC complaint against the company in early October. Now Microsoft is benefiting from its new, seemingly less lawsuit-happy adversary. Moto has decided to pull its WiFi-related patent claims from a complaint against the Xbox 360. That still leaves its H.264 patents on the docket, though, we wouldn’t be surprised to see the case disappear completely before the two companies go to trial in December. Microsoft claims it’s entitled to a reciprocal license from Google due to an existing agreement between Mountain View and MPEG LA. German courts have already ruled that Motorola’s claims regarding its H.264 patents are strong enough to issue injunctions against the Xbox 360 and Windows 7, however the company has been unable to enforce those sales bans due to ongoing investigations in the US.

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Motorola scales back ITC case against Xbox, drops WiFi patent complaints originally appeared on Engadget on Fri, 26 Oct 2012 09:17:00 EDT. Please see our terms for use of feeds.

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Engadget

SNL skit skewers complaints about the iPhone 5

Posted by on October 14, 2012 No comments

Saturday Night Live has some fun bringing the tech press and Chinese factory workers together to chat about the iPhone 5. [Read more]


CNET News

Complaints about telemarketer ‘robocalls’ up sharply

Posted by on September 18, 2012 No comments

Complaints to the government are up sharply about unwanted phone solicitations, raising questions about how well the federal “do-not-call” registry is working.




FOX News

Groups lodge FTC complaints over childrens' online privacy

Posted by on August 22, 2012 No comments

A coalition of 17 advocacy groups filed complaints with the U.S. Federal Trade Commission against five prominent companies, including McDonald's, claiming that certain of their online marketing practices violate child privacy laws.
Computerworld News

Watchdog “Not Ready” To Probe Cookie Complaints

Posted by on August 14, 2012 No comments



nk497 writes “The UK data watchdog has admitted it doesn’t have any staff investigating cookie consent complaints, more than a year after the law came in via an EU directive. The regulation requires websites to ask before dropping cookies and other tracking devices onto users’ computers, and came into law in May 2011. The Information Commissioner’s Office gave websites a year’s grace period to update their websites, but failed to use that time to get its team together, meaning the 320 reports of sites not in compliance it’s already received haven’t been investigated at all.”

Read more of this story at Slashdot.


Slashdot

Apple on Siri complaints: Buy a different phone

Posted by on May 18, 2012 No comments

Apple was sued in March by a New York man who alleges that Apple’s Siri commercials are misleading and deceptive. Apple’s recommendation to Fazio: buy a different phone.




FOXNews.com

HP’s On-Screen Display Utility released, aims to alleviate Envy 15 screen color complaints

Posted by on April 26, 2012 No comments

Back when we reviewed HP’s latest Envy 15, we found a glaring issue with its otherwise spectacular 1080p IPS display — namely, its less-than-pleasing color reproduction. Making good on a promise it made back in March, HP has finally released its On-Screen Display Utility software for the machine in hopes of quelling user complaints. If you’ll recall, HP stated that the displays are of a higher quality than other laptop panels, which can make colors look odd in comparison. That said, while this gesture is certainly welcome, at least one tipster wrote into complain that he “wasn’t able to get a satisfactory change. It’s basically just gamma adjustment and r/g/b sliders.” Of course, we’ve only cited one anecdote here, so if you’ve got an Envy 15 you’d like to test this on, hit up the source link below. Be sure to let us know your results in the comments.

[Thanks, Anthony]

HP’s On-Screen Display Utility released, aims to alleviate Envy 15 screen color complaints originally appeared on Engadget on Thu, 26 Apr 2012 03:57:00 EDT. Please see our terms for use of feeds.

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Engadget

Expedia, Tripadvisor file antitrust complaints against Google in Europe

Posted by on April 3, 2012 No comments

Tripadvisor and Expedia are the two latest companies to complain to Europe's competition regulators about Google.
Computerworld News

Motorola under EU antitrust investigation after Apple and Microsoft complaints

Posted by on April 3, 2012 No comments

Motorola Mobility will be investigated by the European Commission over antitrust accusations by Apple and Microsoft, it has been confirmed today, with the company accused of abusing standards-essential patents licensing. Apple and Microsoft each complained about Motorola – which is soon to be acquired by Google – in mid-February, claiming the rival company was demanding

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SlashGear

CNET Labs investigates iPad heat complaints

Posted by on March 21, 2012 No comments

CNET Labs, the testing and diagnostic division of CNET Reviews, is currently testing the new iPad for any unusual internal heating caused by its A5X processor.
[Read more]
CNET News

HP acknowledges complaints about the HP Envy 15′s color calibration, will release a tuning utility in the ‘coming weeks’

Posted by on March 8, 2012 No comments
If you remember, we had some mixed feelings about the HP Envy 15′s IPS display when we took the laptop for a spin earlier this year. On the one hand, it offers great viewing angles and rich saturation. (Not to mention, when are we ever going to complain about 1080p resolution on a 15-incher?) Still, as many disgruntled forum posters have pointed out, the color calibration seems off against other displays, with reds skewing orange and purples veering into bluish territory. At the time, we reached out to HP for comment and were told to sit tight while the company investigated the issue. Well, today we got an answer, and while the outfit is stopping short of admitting any sort of defect, it is willing to concede the color tuning is different, to say the least. Better yet, it’s promising a fix for those incapable of un-seeing it. In a statement, HP’s PR team said:
HP understands that some customers have expressed concern regarding the appearance of the color red in the ENVY 15 full High Definition (HD) panel, and we wanted to reassure our customers that this panel is functioning properly.

HP ENVY Series notebooks use optional premium LED-backlit display panels that have a higher color gamut (range of viewable colors), brightness and viewing angles than many display panels. This means that some colors may appear differently than they do on other displays.

A company rep added that over the “coming weeks” HP will release a tuning utility that will allow users to adjust the color settings, making those reds redder, et cetera. It’s still unclear how extensive these options will be (after all, HP is still steering the most discerning customers toward its DreamColor offerings), but something’s most likely better than nothing, right?

HP acknowledges complaints about the HP Envy 15′s color calibration, will release a tuning utility in the ‘coming weeks’ originally appeared on Engadget on Thu, 08 Mar 2012 13:44:00 EDT. Please see our terms for use of feeds.

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Engadget

Google moves Reader sharing to Plus, despite complaints

Posted by on November 1, 2011 No comments

With its upgrade of Google Reader on Monday, Google has shut down the native social content-sharing features of the popular RSS feed manager and shifted the functionality in modified form to Google+.
Computerworld News

Companies Look to Improve Facebook Policies Amid Surge of Complaints

Posted by on September 26, 2011 No comments

In the age of instant tweets and impulsive Facebook posts, some companies are still trying to figure out how they can limit what their employees say about work online without running afoul of the law.




FOXNews.com